Terms of Service

Which rules apply once I register?

Opening an account or betting at Langley Casino means you accept these Terms of Service. Read them before playing. Should you disagree with them, do not use our site.

Who can play at Langley Casino?

• Play is open only to people aged 19 and up.
• You must live in Canada and be in Canada when you play.
• You may join us only when online gambling is permitted where you live.
• We follow Canadian rules on age checks, identity verification and anti-money laundering. We check who you are and where you are located before you make your first deposit.

Our Age Policy and Anti-Money Laundering Policy explain these checks in more detail.

Who owns the games, logos and content?

The Langley Casino name and logos, along with the text, graphics and design on this site, belong to us or our partner companies. Each game belongs to the studio that created it. You may use this material for your own personal play only. Please get our written permission before you copy, sell or reuse any part of it.

How do bonuses fit in?

Every bonus and promotion follows our Bonus and Promotion Rules page. If that page and these terms ever disagree about an offer, the Bonus and Promotion Rules win for that offer.

Can these terms change?

Yes. These terms are updated whenever our games, payment options or the law change. We post every updated version here with a new date, and major changes are sent to you by email. Continuing to play after an update means you accept the revised version.

Deposits and withdrawals: how it works

• Every account uses Canadian dollars (CAD).
• Deposit with Interac e-Transfer, Visa, Mastercard, Google Pay or Flexepin. Crypto is offered on our international site only.
• Minimum deposit: C$10.
• Withdrawals are paid by Interac e-Transfer.
• Withdrawals start at C$50 and are capped at C$10 000 per day.
• Most payment options pay out within 1 to 4 hours. Bank wires can take up to 12 hours.
• We take no fee on any deposit or withdrawal.
• Any payment method you use must be your own.

Which law applies?

Canadian law governs these terms, including the laws of your home province. Any dispute is settled under those laws.

How far does your liability go?

We do our best to keep everything up and running, but we cannot guarantee the site will always be online or error-free. We accept no liability for losses that come from:

• problems with your own internet connection or device;
• events outside our control, such as power cuts or network outages;
• your own breach of these terms.

Where the law allows, any claim against us is limited to the funds in the bet or transaction involved. Your rights under Canadian consumer law are not affected.

How do I make a complaint?

Want to raise a problem? Email [email protected] and include your username, the date and a brief description of the issue. Our team will look into it and reply by email. Not happy with the result? Just reply to that email, and a senior team member will check your case again.

What is not allowed?

• Opening more than one account.
• Letting anyone else use your account, or playing for someone else.
• Using bots, scripts or any other software that gives you an unfair edge.
• Working with other players to cheat.
• Taking advantage of a game or site error on purpose.
• Giving false details or using money from crime.
• Reversing deposits you made yourself.

Where we detect any of these actions, we may freeze your account, cancel any related winnings and close the account.

How do the games work?

• Each title's info screen shows its rules and payouts.
• Every slot and digital table game we offer runs on a random number generator (RNG), so each result is random.
• Real dealers host our live games, which are streamed to you. Results depend on what happens at the table.
• If a malfunction happens, all pays and plays are void. If a round can't be finished, we give back the stake.

Is there a limit on accounts?

• Each person may hold one account.
• Sign up with your real details and keep them up to date.
• Don't share your password with anyone. Any bet placed from your account is treated as yours.

How do I reach you?

We provide support through email alone. Write to [email protected] and our team will respond.